Policies and Information

Cancelations

Little River Cloth Company allows any order to be canceled upon request, prior to shipment. All order cancelations will incur a 5% restocking fee. The restocking fee will apply to the total order amount.

Returns

Customers are able to return any unused, unwashed, items within 20 days of delivery. Customer is responsible for paying return shipping and a 5% restocking fee per item. Customer must ensure their order number is enclosed in return package.

Returned Packages

If a package cannot be delivered due to an address error LRCC is happy to reship the items, provided customer pays the re-ship cost.

Lost, Undeliverable or Stolen Packages

LRCC is not liable for packages once they have been shipped. We will always do our part in helping locate your items.

You should also contact your local post office for additional assistance. Ensure you have your tracking number and all available tracking history ready.

If your package is not found after all attempts have been made, we are happy to assist with USPS claims, to the best of our abilities. LRCC cannot guarantee refunds or replacement items for these packages.

Turnaround Time

All in stock orders ship within 3 business days. Holidays and weekends are excluded from this estimate. Pre order item will begin to ship within 7 business days from the date received by LRCC. 

Manufacturing and Compliance 

LRCC diapers and inserts are manufactured in China. Our chosen manufacturer is Consumer Product Safety Improvement Act (CPSIA) certified. The safety of our customers and their families is important to us. 

If you have any additional questions regarding compliance of LRCC products please reach out via email.  

Contact

Please send all requests and correspondence to admin@littleriverclothcompany.com. We strive to respond to all customer emails within 48 hours.